HP introduces damage protection for laptops in India

NEW DELHI: As a part of its 'Total Care' initiative, HP has introduced the HP Accidental Damage Protection (ADP) as an additional feature in all its Pavilion G and Pavilion DV class notebooks. The service is currently available in India only and

Specifically, 'Accidental Damage Protection' provides coverage against damage caused due to unintentional liquid spills on the unit, accidental drops or falls, and electrical surge. It also covers liquid crystal displays (LCDs), or parts damaged or broken in such incidents.

The scheme also provides remote diagnosis and support. This includes local phone and online support using HP remote tools help isolate specific customer problem and streamline resolution.